The Leading Distributor of High-Quality Aluminum Tag Blanks in China

Our Company Believes in Providing Premium-Quality Aluminum Tag Blanks for Labeling that Can Make an Impact on Your Business

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Foison Metal in Manufacturing the Most High-Quality Metal Products in China

We at Foison Metal are dedicated to providing the most cost-effective and durable metal products that can be custom printed to meet the client’s demands.

We use a variety of processes in labeling aluminum tag blanks including stamped, etched, embossed, engraved, and more. We also offer protective coatings that will withstand the environment and different finishes depending on where they will be used. 

Every aluminum tag has different uses if you are not sure what you’re looking for. Our team of skilled workers will guide you with the best option for you to guarantee that your tags will last as long as possible.

About Our Service

Polished

Our aluminum tags are polished which means all the unwanted elements are removed during the manufacturing process

Functional

Our aluminum tags guarantee to fulfill its duty producing long-term results

High-Quality

We make sure to only produce the highest-quality standard with our aluminum tags that are made with durable metals including brass, aluminum, and stainless steel

Diversity

We can meet all your customization requests by providing a wide variety of shapes and sizes depending on clients needs and demands

Long-Lasting

We use different types of material such as anodized aluminum, stainless steel, and brass to make sure that it’s highly durable with the intended usage

Well Packaged

Each product is packed with a protective removable plastic to prevent scratches during the shipping and handling

Customizable

Every metal tags are made-to-order which means you can provide us with any design and color that you want

Economical

All of our products are cost-effective. Guarantee that you will get your money's worth

Our Featured Products

Foison Metal Only Produces High-Quality and Cost-Effective Aluminum Tag Blanks That Would Be Beneficial For Decades

Anodized Aluminum Tags

This material is scratch resistant and can be customizable through marking, stamping, embossing and engraving

Black Aluminum Tags for Engraving

These tags are color coated for added durability especially when engraved the data will last for decades

Blank Metal Tags for Stamping

These tags are very popular as they can be customized to suite all kinds of requirements

Custom Aluminum Tags

This material has a high-performance corrosion resistant coating

Know More About Us

Here at Foison Metal, our aluminum tag blanks are very sturdy which makes it best in the identification of machinery, asset tags, industrial products, and many more that are impossible to change.

All of the data is labeled properly so you don’t have to worry about anyone changing the tag to say something else. We use different types of material including anodized aluminum, stainless steel, and brass to make sure that it’s lightweight and corrosion-resistant.

Why is Foison Metal product trusted?

Mellable

Our products can be formed or pressed in another shape without cleaving

Delicate

Our products are lightweight but very durable and can be compared to heavier materials

Luminous

Our products have a shiny appearance which makes it more appealing

Corrosion Resistant

All of our products are guaranteed to be anti-corrosion to make it last for decades

Our clients

Tag Application for leading brands

What our clients are saying

Foison Metal in Producing Premium-Quality Products Through the Years

Our company remains the leading supplier of high-quality aluminum tag blanks in China as we strive to provide distinctive designs and innovative identification solutions for various purposes.

Since our solutions are fully custom the chances of making quality products are high. Regardless of the quantity and intended use we are confident we can deliver aluminum tag blanks that are perfect for your business.

The Aluminum Tag Blanks Ultimate Guide
Let’s dive right in:

1.0 Product Overview

1.1 What are aluminum tag blanks?

Figure 1. Aluminium Blank Tags

Aluminum Tag Blanks are used for stamping or engraving your data when needed. These tags are smooth and durable which makes it ideal for outdoor use. You can check our featured aluminum tags here.

1.2 How can you provide a durable aluminum tag blank?

We ensure that our aluminum tags are extremely durable and are ideal for indoor and outdoor tracking that could hold up for decades. This means that your equipment will remain tagged for its lifespan. You can ask our experts for additional information about our aluminum tag blanks here

1.3 How can different industries benefit from using aluminum tags?

Industrial and manufacturing companies use several pieces of equipment that need identification for tracking. Using a tag that is highly durable and flexible the safety and security of the industry improve.

1.4 Do you offer additional finishes to your aluminum tags?

We offer Anodized if you want a colored metal tag with exceptional corrosion resistance and is scratch resistant. We also have the electroplated aluminum which is also resistant to corrosion, non-breakable, and environmentally friendly. 

1.5 What is the process of electroplating aluminum?

Electroplated aluminum has a wide range of service applications. At a thickness of -8 micrometers, heavy, and free of any opening allow the material to be abrasion-resistant, provides long-lasting protection, and enhances the appearance of the product. 

The process of electroplating aluminum involves soaking the aluminum into an electrolytic solution then initiating an electric current to layer the dissolved ions of another material onto the surface.

1.6 Will it cost extra if I prefer an electroplated aluminum tag to the ordinary one?

Electroplating can be more pricey especially when the industry that you are in doesn’t take full advantage of this feature. Having said that this process offers better resistance to corrosion, durability, and a noticeable look rather than paint. 

It is best to talk to our customer service team to know if this coating will fully benefit your company, you don’t need to worry since we offer free quotes.

1.7 Is aluminum difficult to electroplate?

Electroplating aluminum is quite challenging, expensive, and the durability of the finish is not that sufficient so whenever we have clients that want their aluminum to be electroplated especially with gold, we recommend doing the process that involves a layer of hot-dip nickel for it to be gold-plated.

1.8 What causes electroplated aluminum to fade?

It is known that electroplated aluminum will not easily badge off or fade but due to long-term use and constant rubbing, the color will eventually wear off. The thicker the electroplating on your aluminum tags the longer it will last. 

The standard thickness for electroplating aluminum varies from 0.5 microns up to 20 microns, we suggest for you contact our customer service to be guided on which thickness is fit for your company.

1.9 My gold-plated aluminum has scratches on it. How can I get rid of it?

Scrubbing lightly with a microfiber cloth will possibly remove the scratches from the gold-plated tag. Since gold plating is usually thin it can be removed easily with too much friction. 

1.10 Is aluminum electroplating hazardous?

Our facility is fully monitored and enclosed to ensure that our environment and operators are protected. We practice recycling and distillation which guarantees zero-emission and zero hazardous wastes.

1.11 Can you provide the benefits of electroplated aluminum?

  • Electroplating makes aluminum more tarnish and corrosion-resistant 
  • Increases heat resistance
  • Makes the metal shock absorbent 
  • Chemical compatible

1.12 What is the difference between pure aluminum and anodized aluminum?

Figure 2. Aluminium Blank Colours

One of the basic differences between non-anodized aluminum and anodized one is that anodized aluminum has an oxide layer on the surface. During the anodizing process, the aluminum creates a barrier of protection for corrosion and other elements that may cause failure to use on the aluminum.

1.13 Are there any differences between aluminum anodizing and powder coating?

  • Anodizing

This process allows the aluminum to be decorative, durable, and resistant to corrosion. Any aluminum alloy can be anodized.

  • Powder Coating

This process is very similar to painting besides the fact that this process uses dry powder rather than liquid paint. 

We suggest you reach out to our customer service team here to be guided on which process best fits your needs.

1.14 Is aluminum plating pure?

Yes! Electroplated aluminum is 99.99% pure you can check the chart below for more information about the purity.

1.15 What is the process of anodizing aluminum?

Foison Metal offers anodized aluminum that is embellishing, sturdy and corrosion-resistant. Anodizing prevents the aluminum to chip or peel because of its fully integrated principal aluminum substrate. Aluminum has a porous structure that allows coloring and sealing as the second process. 

Anodizing is done successfully by soaking the aluminum into an electrolyte bath that passes an electric current. A cathode will be arranged inside the anodizing tank while the aluminum serves as the anode. Electrolyte releases the oxygen ions with the aluminum atoms at the outside part of the material that is being anodized. 

1.16 What causes anodized aluminum to fade?

Here at Foison Metal, we make sure that your aluminum tags are well protected from defects that rain, snow, water leaks, and strong chemicals may cause.

Common factors that may cause fading to your anodized aluminum together with some tips to eliminate the possibility of failure:

  • Chlorine-based mixture exposure

Chlorine is a receptive solution that causes holes by removing the oxide layer of the material. You need to be careful in exposing your aluminum tag to chloride ions in an electrolyte that exceeds a critical amount of 80 ppm. 

  • Alkaline-based or acid solution exposure

Solutions that have a PH level lower than 4 and higher than 9 can break down the oxide layer and make the material susceptible to abrasion. To avoid complications it is advised to completely rinse the anodized part of the aluminum. 

As mentioned above it is important to clean and your anodized aluminum once got exposed to harmful chemicals. Although anodized aluminum tags are extremely durable it is necessary to do this preventive measure to keep your tags in good appearance and form. To know more about our best-selling anodized tags you can visit our website or contact the support team we respond within 12 hours.

1.17 There are several scratches on my aluminum tag. How can I get rid of these?

By using a clean scouring pad, you gently rub the affected area using a back and forth motion.

Hold onto the pad then press it gently into the scratched area until it’s no longer visible.

1.18 Is anodizing environment friendly?

Anodizing process is always environmentally friendly with zero hazardous waste. Aluminum is 100% recyclable; it can be used and recycled several times by re-melting.

1. 19 Can you anodize aluminum in a short period of time?

Yes! Since our standard shipping time is 7-10 days, we make sure to finish your demands quickly while maintaining the quality of your aluminum tags.

1.20 Is it expensive to anodize aluminum?

In comparison to the ordinary paint that you can apply onto your aluminum, the anodized one is pretty expensive but if we look at the durability and life expectancy, anodized aluminum is more cost-effective. 

Anodized aluminum has this flashy look if you compare it to the one that is painted which looks flat and tedious. Although you can negotiate the cost of your tags with our customer service team here or reach out to our sales representative at derek@foimet.com.

1.21 Can aluminum be anodized twice?

Double anodizing is feasible, where various color combinations are offered. 

1. 22 Can you provide the benefits of anodizing aluminum?

  • Durability
  • Stability in Color
  • Low Maintenance
  • Good Aesthetic

1.23 Does hard coat anodizing cost more than conventional anodizing?

Yes! Hard coat anodizing is more expensive than the conventional one due to the increased energy use in producing the hard coat. 

1.24 Does anodizing affect the dimension of the aluminum tag?

Figure 3. Anodizing Aluminium

Yes! Anodizing process makes the oxidized aluminum surface thicker. 

Here’s a sample video on how we anodized aluminum:

2.0 Design and Customization

2.1 Do you offer a free sample?

We will send you a generic sample for your inspection for free, just simply send us an email so we can accommodate your sample request.

2.2 How Can I Provide Special Instructions?

We accommodate special instructions if you want your tags to be fully customized. You can message us your requirements here on this page.

2.3 I prefer to use my design, how can I submit it?

We prefer you send us a vector graphic in .pdf, .ai, .dwg, .dxf, .cdr, and .eps format. Please submit your design here

2.4 Are your custom layouts free of charge?

Figure 4. Custom Aluminium Blanks

Yes, our custom layouts are free, you don’t need to pay for anything. You can send us an email for a free quotation. We can provide custom layouts for customers at home and abroad.

2.5 I want my label to be back to back. How can I send my request?

Yes! The double-sided label is possible with our aluminum tags. If you’re interested to know more about how we can produce a back-to-back label, you are free to visit our website.

2.6 I want a unique shape for my aluminum tag. Can you cater to this request?

Yes! We have a wide variety of unique shapes, and we can guarantee that you can find the shape that works best for you. Just contact our support team here and tell us your specifications.

2.7 Is it possible to imprint a non-English character on my tag?

Yes, we cater to any kind of character that you want to imprint on your aluminum tag.

Simply write a custom quote and reach us via email and we will produce it for you.

2.8 Can you provide colored aluminum tags?

Yes, we do offer colored aluminum tags. Our anodized aluminum undergoes an electrochemical process where it adds additional protection to abrasion and during this process, a color can be added for a stand-out look. 

2.9 Can you color touch up an anodized finish?

When the material is anodized it is difficult for the color to be removed or scratched so it is not necessary. Touch-ups are only advised on surfaces that are damaged but if the appearance is still good as new touch-ups are not possible. 

2.10 Can labels on aluminum tags be colored?

Yes! We provide full customization of your tag blanks. You can choose from red, green, blue, black, and yellow which can provide a color-coded identification to your machinery and equipment. Any product request or to know more about what we offer, kindly visit our website or contact our customer support here.

2.11 Can aluminum be electroplated to different substrates?

Yes! There is a wide variety of substrates that can be electroplated with aluminum including nickel, tin, silver, and gold. The following substrate information will guide you through choosing the right material for your industry:

  • Tin – This material is very economical and can provide a matte and bright finish. 
  • Nickel – Aluminum is famous for its lightweight feature which makes it softer than other metals. Nickel-plated coating can add firmness to the aluminum alloy substrate.
  • Silver – This substrate provides good lubrication and bonding to aluminum alloy substrate. This plating is ideal for energy distribution companies.
  • Gold – Aluminum that is plated with gold makes it a very good choice in the medical field. This substrate will not form oxide to the surface making it cost-efficient.

Electroplating your aluminum tag not only adds protection to corrosion and wear but also provides a bold look which makes it easy to notice. You can contact our support here and let us know what kind of substrate you want to layer on your aluminum tag.

2.12 I want my aluminum to be colored. What are your ways of coloring?

Figure 5. Anodized Colour Options

Yes! Below are four ways to color your aluminum:

  • Dye – Once the aluminum is completely anodized, it will be submerged into a liquid solution containing liquid dye. 
  • Electrolytic Coloring – After anodizing, the aluminum is submerged into an inorganic metal salt bath. 
  • Integral Coloring – This process combines anodizing and coloring to form and color the oxide surface in bronze or any shades of black.
  • Interference Coloring – This coloring procedure involves pore structure modification that is made in sulfuric acid. The disposition of the aluminum produces colors ranging from blue, green, yellow, to red. The color in this process is developed by an optical interference rather than the electrolytic coloring process which is the basic.

If you have any special instructions on how we should color your aluminum, let us know by reaching out to our customer service. If you are interested to know more about our products and services please do so by visiting our website.

2.13 What is the best dye option to use to achieve a dark black coat for my aluminum?

The selection of dye from anodizing will highly depend on the type of alloy and application. A dye that works well on the exterior application does not work the same as the interior dye application. 

Another choice is electroplating, this may not produce the darkest black color though. Whichever process you prefer, the color will appear darker on a flat smooth surface than a heavily etched one.

2.14 I want to identify the finish of my aluminum tag. How can I do this?

We offer several anodized aluminum finishes. Your powder-coated materials will find the anodizing finish that is perfect for your business.

 Here’s a list of items on how you can specify the finish of your product :

  • Thickness or weight
  • Anodized color coating
  • The brightness of the finish
  • Seal quality of the anodized coating
  • Salt spray testing for measuring corrosion resistance
  • Temperature

2.15 I want my aluminum tag to be gold-plated, is it electrically conductive?

Yes, it is! One of the remarkable properties of gold is that it is a good conductor of energy. That is the reason behind why gold plating is frequently used in manufacturing electronic parts and components.

2.16 Do you provide adhesive or physical attachment?

Yes! The type of attachment that would be used on your aluminum tag will depend on the expected location where you will attach the product. You can let us know about the details of your required attachment method by clicking here.

  • Adhesive Attachment – Pressure sensitive adhesive
  • Physical Attachment – Secure the attachment with screws and or chains. 

2.17 How thin are your aluminum tags?

The thickness of our tags depends on our clients. The reason being is that we want them to have full control over how their tags should look like. We have a wide option of sizes and thickness that they could choose from including 0.40 to 0.50, for thinner options we have 0.15 to 0.29 that would be a perfect fit for curved surfaces.

2.18 What information can I put on my aluminum tag?

We allow our clients to completely customize their tags meaning any information that they would like to see on their tags is possible. 

2.19 What is the biggest label can you make on my tag?

You need to first choose the size of the tag that will be used to determine the maximum label size. We highly suggest for you customize the size and thickness of your tag depending on the needs of your company. Let us know about your requirements and product specifications by sending inquiries on this page.

2.10 I want my aluminum tag to be partially anodized, is that feasible?

Yes! For any of your customization needs please reach out to our support team. A part of the aluminum can be masked to exclude in the anodizing process. 

2.21 I prefer a hard coat anodizing on my aluminum tag, is that possible?

Yes! It is possible to accomplish this with a standard sulfuric bath process, under the temperature that is reduced to 0-degree Celsius to slow down the dissolution rate. To continue building an insulation value, another coat is applied in a high voltage slowing down the formation of the coat.

2.22 Can you provide a centered label on my aluminum tag?

Figure 6. Centred Label Aluminium Tag

You can choose a style that suits your company’s brand and identity. You have an option to place the label at the center, left, or right. Just simply message our team to be accommodated.

2.23 How do you imprint designs on aluminum?

We use several processes to imprint designs on aluminum including screen printing, digital printing, embossing, chemical etching, and stamping. Each process has its ups and downs based on its durability and cost. 

  • Screen Printing

This process is well-known for product identifiers. Epoxy-based inks are used to enhance their durability to produce images or designs. Though a narrow linewidth is difficult to produce in this process and the color selection is limited.

  • Digital Printing

In comparison to screen printing, this process offers a wide variety of color selections through the use of a half-tone process. Inkjets are used in digital printing which makes it effective on powder-coated materials. This process is more of a flat technique which makes it difficult to use on textured surfaces.

  • Embossing

The design or label is mounted using this process, meaning it gives a three-dimensional effect. Embossing can produce identification that could last up to decades. 

  1. Chemical Etching

Higher legibility is produced using chemical etching by causing depression on the metal by using strong chemicals. This makes the marking stand up well with corrosion and wear.

  • Stamping

This labeling process is usually used in marking nameplates that hold up in a harsh environment.

  • Engraving using Laser

This process is frequently used in barcodes and serialized tags which are done by vaporizing a thin layer of metal that creates a contrast between the engraved material and the surface metal.

3.0 Order and Payment

3.1 I am ready to place my order. How can I do this?

You can place your order by going to our website by scrolling down. A form is located below our website where you can fill out the information needed. If you prefer to give us a call, please do so at +86 185 6560 2031 or send us a direct email on this page.

3.2 How much does an aluminum tag blank cost?

Figure 7. Aluminium Blank Cost

The cost of an aluminum tag blank depends on the agreement we make with our clients but the standard price is $0.45 – $1.85. 

The costing will be determined after we confirm the size, design, and volume of your orders, then we will provide you with the most cost-effective quotation that includes the material used, labeling process, product details, and packing. Negotiation is always possible.

3.3 What is the order procedure?

  • o   Get in touch with us with the contact  from the website
  • o   Conversation for process, price, quantity, etc.
  • o   Design making and revising
  • o   Make jpg proof and approve
  • o   Make the payment or deposit
  • o   Start production
  • o   Production feedback
  • o   Shipping feedback
  • o   Make the rest of the payment
  • o   Tracking of shipment until the products are received

3.4 What information do I need to provide for an order?

On the order form located on the website under “how to order” fill in your username, email address, and upload the file you wish to have produced and any other additional information regarding your product. We have our onsite graphic designers to help you with your desired layout if you don’t have a finished design.

3.5 What are your prices on aluminum tag blanks?

We can determine the price of your aluminum tag depending on the size, quantity, and product details. You can send us an email and request a free quote now.

3.6 What payment method do you accept?

We accept payment through visa, master card, T/T, online transfer, apple pay, and western union.

3.7 What are my payment options?

The payment options we provide are cash, checks, debit cards, credit cards, mobile payment, and electronic bank transfers.

3.8 Who are your partner distributors?

We partnered with DHL or FedEx, UPS, or TNT on our shipments. You can contact our sales representative at derek@foimet.com if you have a UPS account that you would like to use. If you have other shipment requests kindly call us at +86-185-6560-2031 to see if it’s possible.

3.9 Can new clients avail of discounts and promos?

Absolutely! After confirming your design and product specification you can negotiate the price and we will provide you with the most cost-effective quotation.

3.10 What is your minimum order?

We recommend you to order at a minimum of 100 pcs to ensure the quality of products at a wholesale price.

3.11 Do you charge for custom layouts or designs?

Figure 8. Custom Design for Aluminium Labels

Custom layouts are free of charge. We have our in-house graphic designers that will work with your desired layout until you are satisfied. Kindly email us with your concerns and requests and we are more than happy to accommodate.

3.12 Can I receive an invoice after I place an order?

After we confirm the size and the design of your product request we will provide the most economical quotation based on the agreement.

3.13 Do you have customer service that I can reach?

Yes! We have online support that’s available 24/7. You can reach them here or email us directly at

Emails

  • Sales: derek@foimet.com
  • Logistic: sara@foimet.com

We respond within 12 hours

4.0 Shipping and Delivery

4.1 What is the shipping process?

We have several couriers to deliver our products worldwide including DHL or FedEx, UPS, or TNT, and freight is paid by the customer in advance. If a customer has a FedEx account that they prefer to use they can send us the information through our sales representative at  derek@foimet.com.

4.2 What are your shipping options?

We ship through DHL or FedEx, UPS, or TNT. You can also contact our sales representative derek@foimet.com if you have a UPS account that you would like to use. If you have other shipment requests kindly call us at +86-185-6560-2031 to see if it’s possible.

4.3 Do you ship nationwide?

Figure 8. Shipping Aluminium Tags

Yes. Our courier partners can get you the products to wherever you are.

4.4 How soon can I get the items after I placed an order?

Every product is made to order, the standard delivery time is two to three weeks upon placing the order. Please note that complicated designs and the volume of your order can also affect the production time.

4.5 How much does shipping cost?

This varies with the size and amount of products being shipped.

The larger the number of products being shipped to you will mean that there will be a slightly higher cost involved to get the products to you.

4.6 What are your shipping rates?

Samples and prototypes cost around $30-$35

100 pcs cost around $60-$70

500 pcs cost around $90-$120

It also varies to different sizes, weights, and destinations of your order. For a free quote, you can request it here.

4.7 Is free shipping possible?

As per our policy, the freight charges are covered by you in advance or through your courier account number.

4.8 How long does delivery take after shipping?

Usually, the delivery takes 7 – 10 business days to reach you.

4.9 Can my order be shipped in less than 7 days?

Unfortunately, our turnaround time for shipment is 7-10 days, a replacement, but you can contact us directly at +86 185 6560 2031.

4.10 During weekends and holidays are you able to ship my items?

Unfortunately, our courier partners are only able to deliver your orders Mondays-Fridays, also holidays are not counted.

4.11 What are the options for receiving a package when I’m not available?

If you are not available when the package arrives you will be able to choose the most convenient option for your product to be delivered to.

4.12 Why was my order partially shipped via sea?

When you order your items in multiple shipments you are likely to encounter a partial shipment.

4.13 How do I calculate international shipping?

We recommend for you send your inquiries here or call us or email us directly at

Sales: derek@foimet.com

Tel Phone: +86-185-6560-2031

Landline: +86-755-2308-9667

We respond within 12 hours

4.14 I think the tracking number I receive is not working, what can I do to resolve this?

Tracking numbers need to be recognized and registered first by the shipping courier and it usually takes up to about 24-hours. Usually tracking numbers don’t work because the courier has yet to pick up the item or has yet to scan it.

4.15 Can I change my delivery address or billing address after the order was placed or shipped?

We understand that there might be some mistakes in placing your order but once it is confirmed the billing address cannot be changed.

4.16 What are your partner distributors on shipment?

We deliver products by using DHL or FedEx, UPS, or TNT only. If you have any special request on the shipment of your items please contact us and see if it’s possible.

4.17 My order is delayed, how can I get it sooner?

Figure 9. Ordering Alumnium Blank Tags

In case of delayed delivery, kindly contact us at:  

Tel Phone: +86-185-6560-2031 / Landline: +86-755-2308-9667

Or send your inquiries or concerns here. We respond within 12 hours

4.18 The status of my order was already delivered but I have not received my package. Can you help me with this?

If the tracking information shows as delivered and the package has yet to arrive within 24-48 hours, immediately reach out to us here and we will help you to locate the package.

4.19 Is bulk shipping on a single ship address available?

es. Please contact our support on this page to assist you further with this information.

4.20 Is there any minimum order to avail of the free shipping?

Yes! Free shipping is available. Please contact our support team here so we can discuss with you the qualifications to avail free shipping.

5.0 Replacement and Returns

5.1 What is your policy on returning an item?

If you are not satisfied with the quality of the product after 30 days, you may reach out to our online support team and we will help you investigate and resolve your claim, we can also reimburse your payment if needed.

5.2 I placed an order incorrectly, can I still replace it?

If you receive a wrong, defective or damaged product you can contact our support and request for a replacement for this. You are liable for the replacement of products sold by Foismetal only.

5.3 I want to return the product, is the address on the label valid for return?

Yes. The address on the label is our factory address.

 Make sure however to contact support or your salesperson to ensure that the company knows that you are returning the product.

5.4 Do I need to use your packaging or can I use my own?

Figure 9. Packaging Aluminium Tags

Products being shipped from our factory always have Foison metal packaging. However, you can still contact our support here to discuss this further.

5.5 I received an item by mistake, how can I return the package?

The product comes with our address which you can return the package to. Kindly contact our 24-hour online support team here, they respond within 12 hours.

5.6 Some of the products I ordered were damaged in shipment, can I still return these?

If some of the products are damaged in transit, the first thing you need to do is take a photo as evidence and liaise with our support for further handling.

Most courier services offer insurance services so you need not worry too much.

5.7 How can I return the extra product that I received?

Immediately contact our support or sales personnel and inform them of this.

Sales: derek@foimet.com

Tel Phone: +86-185-6560-2031

Landline: +86-755-2308-9667

We respond within 12 hours

5.8 What documents should be included before shipping it back?

The order slip has to always be included just as a list confirmation of the products you ordered.

5.9 How to track my placement order?

Our support is always keen to communicate with the client when their order is ready and processed.

5.10 Will I be notified of my replacement product?

Yes. We have our 24/7 online support team that will contact you once your product replacement is on its way.

5.11 How to track the status of my replacement product?

To track your product replacement you can use the tracking number that our support team provided. You still have an option to send us an inquiry here if you failed to track the replacement using the tracking number.

5.12 Can I get a replacement if I’m not happy with the product?

If your order does not correspond with the quality of the sample we sent you in the order processing stage, feel free to contact us to be assisted accordingly. You can also call us directly at Tel Phone: +86-185-6560-2031 or Landline: +86-755-2308-9667.

5.13 I wanted to return a Foison Metal product, can I be informed about the turnaround time?

You can be assured that we will process your replacement within 7 business days after you report to us.

5.14 Do you have any handling fees when returning an item?

Our trade assurance covers return fees to us from you. We will contact our courier partner to facilitate this.

6.0 Cancellation and Refunds

6.1 What is your policy on refunds?

We usually need confirmed samples before mass production, once you approve, we will start mass production.

 If the mass production product differs from the samples approved by both parties we support a 100% refund. Otherwise, it will be a process dependent on the actual situation.

By any chance that the item is damaged or defective in shipping, kindly email us your order number and you will receive your refund authorization.

6.2 How do I request a refund?

Figure 10. Refund for Alunium Tag

You can contact our online customer support here and you are also free to contact us directly at +86 185 6560 2031.

6.3 I placed a refund request, can I get an update?

Contact us through our 24-hour online support team or send us a direct email here :

  •   Sales: derek@foimet.com
  •   Logistic: sara@foimet.com

6.4 How much will I be refunded?

If the mass production product differs from the samples approved by both parties (the client and the company), we support a 100% refund.

6.5 What are your terms of cancellation?

We request that if you cancel your order please contact us and provide more than 24-hour notice.

6.6 I’m not satisfied with what I ordered. Is there any way to cancel?

Kindly reach out to our customer support using the information provided below to assist you with your cancellation.

Telephone numbers

  •   Tel Phone: +86-185-6560-2031
  •   Landline: +86-755-2308-9667

Emails

  •   Sales: derek@foimet.com
  •   Logistic: sara@foimet.com

6.7 Can I get a notification once my order is already cancelled?

Figure 11. Notification of Ordering Aluminium Tags

Kindly contact our 24-hour online support team here or email us directly at :

  • Sales: derek@foimet.com
  •   Logistic: sara@foimet.com

Send us a free inquiry request

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